DELIVERY AND SHIPPING
Delivery info: The Juice Cleanse is available for both delivery and pick up. Pick up is available at 28 W 5th Ave, Vancouver, V5Y 1H5 (On 5th between Manitoba & Ontario). Pickup times are between 5:30PM and 6:45PM the day before the start date chosen from the calender system.
Delivery is available free of charge. Currently this includes Vancouver, North and West Vancouver, Burnaby, Surrey, White Rock, Richmond, New Westminster, Port Moody, Coquitlam and Port Coquitlam, Langley, and Delta. Deliveries will take place between 6:30PM and 9:00PM the day before you start your cleanse. If you have any special instructions to ensure you can receive your package, please leave us the details in the “Order Notes” section of the checkout process. It is highly recommended that someone be available to accept delivery at the address specified as the juices must be immediately refrigerated. If you're not there when we deliver, we will attempt to leave the cleanse in a safe space such as your doorstep or with your concierge for example, but if we are unable to do so a $30 redelivery fee will be charged and your cleanse will be delivered the following morning.
3 Day Cleanses will receive only one delivery the day before your cleanse begins. 5 Day Cleanses will receive two deliveries - one on the day before your cleanse and the next delivery on the 3rd day of your cleanse. 7 day cleanses will receive 3 deliveries. First delivery the day before your cleanse, second delivery on the 3rd day of your cleanse and the final delivery on the 6th day. Pick up will follow the same schedule.
Order cut off: Orders must be made 24 hours before your cleanse begins. In order to cleanse properly you must remember to prep yourself! All orders are processed through this website and start dates are selected from the calender system.
Please note: We order our produce and plan our production in advance and therefore can not accept orders (or changes to orders) after the cut off times above.
Cancellation. If orders are cancelled 48 hours prior to the start of a cleanse we will offer a full refund. Unfortunately we do not offer any refunds or credits for cleanses cancelled less than 24 hours before your cleanse begins.
Please note: All prices are in CAD.